El presente trabajo tiene como objetivo la exploración de herramientas tecnológicas frente a la pandemia de COVID-19, para ello se recurre a las definiciones aportadas por diferentes organizaciones de talla mundial. La creencia de que el avance tecnológico nos separa unos de otros hoy se pone a prueba. Distintas tecnologías funcionan como puentes que acercan a las personas en tiempos de aislamiento. A partir del análisis de la normativa y de investigaciones se busca guiar una práctica de fuente interdisciplinaria, que aloje los eventos actuales, que lleve tranquilidad a la comunidad; como también promover el debate y a nuevos desarrollos tecnológicos que mejoren vidas. Como conclusión, se dilucida un posible rol del psicólogo orientado a la exploración de la experiencia de usuario, con los beneficios que su técnica pueda aportar. Palabras clave Inteligencia artificial - Organizaciones públicas - COVID-19 ABSTRACT COVID-19. PUBLIC STRATEGIES TO MAINTAIN CLOSENESS DURING PANDEMIC The goal of this study is to explore different technological tools to face the COVID-19 pandemic, using concepts previously studied by different world-class organizations. Amidst a global disease that require practical and rapid answers, technological breakthroughs are constantly being tested. Technology in general, previously believed as the main cause of social isolation, is now serving as the primary contact between the members of a severely secluded society. From the analysis of the regulations and various research, the main purpose is to guide a practice from an interdisciplinary source, that accommodates current events and brings calmness to the community; as well as promoting debate and new technological developments that increase social welfare. In conclusion, a possible role of the psychologist is oriented to the exploration of the user experience, with the benefits that the technique can bring. Keywords Artificial intelligence - COVID-19 - Public organizations